The Corona virus (Covid-19) epidemic also affected the after-sales sector. The Automotive Aftermarket Products and Services Association (OSS) conducted a special survey to investigate the effects of the outbreak on the automotive aftermarket industry. Accordingly, 48.8 percent of the OSS members who participated in the survey stated that they switched from home to work, while 56 percent reported that they continued to work in shifts in accordance with social distance rules. The ratio of the members of the after-sales sector, who stated that they had stopped the study, was 9.6 percent.
THE PROBLEMS IN THE BIGGEST PROBLEM CASH FLOW
In this process, the biggest problems observed for the automotive aftermarket sector were the loss of turnover, low motivation and cash flow problems. The ratio of the sector members stating that the loss of motivation among the employees is among the biggest problems was 68 percent, and the rate of the members who stated that the problems experienced in cash flow were seen as the biggest problem was 62.4 percent.
COLLECTION IN APRIL WILL EXCEED 50 PERCENT
In the automotive market, the decline experienced in the second half of March was also observed in the after-sales market. According to the survey, the aftermarket market lost an average of 30 percent in March. The after-sales sector, which also shared the April and May predictions in the survey, merged at the point that the main contraction will take place in April. Accordingly, sector members stated that they predicted a 54 percent market contraction in April. Members predicted the shrinkage in May to be 47 percent.

OSS Chairman of the Board Ziya Özalp
SECTOR WAITING
OSS Chairman Ziya Özalp said, “In this period, we receive intense feedback from our members that new incentive packages that will ease the sector should be announced. The fact that the process is likely to extend by the end of June indicates that we will have serious problems in cash flow and logistics. In particular, the decision to postpone the Tax and Value Added Tax for 6 months does not include companies that sell spare parts, which seriously adversely affects our industry. On the other hand, it is especially among the priority expectations of our members to delay the repayment of SME loans for a minimum of 90 days and to offer a new KGF package for SMEs. ” found the assessment.